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Keflavik Service Desk

Your gateway to Reykjavik and Beyond!

Keflavik Service Desk

Welcome to our service desk at KEF International Airport

The Airport Direct service desk is located in the airport's arrivals hall. If you are looking to buy a transfer ticket to Reykjavik City or Blue Lagoon, we are there for you. Our service agents are happy to assist you with bookings and finding the best way to travel from the airport to your hotel in Reykjavik City. We also have kiosks where you can get an even faster and easier service. 

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Our service desk at Keflavik International Airport is located in the airports arrivals hall, right after passing through duty free and customs. At our service and sales desk you are able to find information and transfer tickets to and from the Reykjavik and the Blue Lagoon. Our service and sales agents are happy to welcome you to Iceland and assist you with finding the most convenient way to and from Keflavik International Airport to your accommodation in Reykjavik or to Blue Lagoon. In addition to our agents we have self service kiosk where you can buy your transfer ticket without waiting in line. Depending on the service you choose, you can walk directly to the orange Airport Direct Bus or white and blue Destination Blue Lagoon bus. Our buses are located right in front of the airport terminal. Could not be easier.

Keflavik Airport Service Desk: Your Gateway to Convenience and Reliability

Are you planning a visit to Iceland and flying into Keflavík International Airport? Look no further than the Airport Direct Service Desk for all your transportation needs. We offer transportation for all scheduled international flights. Located in the airport's arrivals hall, right after passing through duty-free and customs, our service desk is your gateway to convenience and reliability. Whether you're looking for information or transfer tickets to and from Reykjavik or the Blue Lagoon, our friendly and knowledgeable agents are here to assist you every step of the way.

A Warm Welcome to Iceland

As you step off your flight at Keflavík International Airport, the KEF Airport Service Desk is there to greet you. Our service and sales agents are dedicated to ensuring your arrival in Iceland is as smooth as possible. They are happy to welcome you to the country and provide you with all the information you need to make your stay unforgettable.

Hassle-Free Transfers to Reykjavik and the Blue Lagoon

At the KEF Airport Service Desk, we understand the importance of seamless transfers to your accommodation in Reykjavik or the iconic Blue Lagoon. That's why we offer a range of transfer options to suit your needs and preferences.

Introducing Airport Direct

One of our trusted partners, Airport Direct, provides reliable and convenient transfers from Keflavik International Airport to Reykjavik and the Blue Lagoon. With their pick-up and drop-off locations at Reykjavik Terminal and Hamraborg in Kopavogur, Airport Direct ensures a hassle-free journey to your destination. Operating 24/7, you can rest assured that you'll never miss your flight or arrive late.

SmartBus: Your Eco-Friendly Pick-Up Experience

For an eco-friendly and efficient pick-up experience, look no further than SmartBus. Operating the Hotel Connection service, SmartBus offers pick-up and drop-off options for Airport Direct, Destination Blue Lagoon, and Reykjavik Sightseeing. With their distinctive bright green buses, SmartBus minimizes traffic in the city center, ensuring a smooth and sustainable transfer experience for all passengers.

Self-Service Kiosks: Quick and Convenient

At the KEF Airport Service Desk, we understand that time is of the essence. That's why we've implemented self-service kiosks where you can purchase your transfer tickets without waiting in line. Simply select the service you require, and depending on your choice, you can walk directly to the orange Airport Direct Bus or the white and blue Destination Blue Lagoon bus. Our buses are conveniently located right in front of the airport terminal, making your journey as seamless as possible.

Your Pick-Up Options in Reykjavik

Once you've arrived in Reykjavik, we offer a variety of pick-up options to suit your needs. Whether you're staying at a hotel, guesthouse, or designated bus stops in downtown Reykjavik, we've got you covered. The city center has restrictions on buses and larger vehicles, but the city of Reykjavik has provided special pick-up and drop-off places located in and around the city center. Most hotels in the restricted area are within a short walking distance from these bus stops, ensuring a convenient and efficient transfer experience for all travelers.

If you prefer a door-to-door service or are staying outside the downtown area, our Airport Direct Private transfer option is perfect for you. Enjoy the luxury and convenience of a private transfer tailored to your specific needs, allowing you to relax and enjoy the journey.

Tailored Transfer Options for Every Traveler

At the KEF Airport Service Desk, we understand that every traveler is unique. That's why we offer a range of transfer options to suit your preferences and budget.

Shared Transfers: Affordable and Social

If you're looking to save some money and connect with like-minded individuals, our shared transfers are the perfect choice. Share the journey with fellow travelers and enjoy the opportunity to make new friends while exploring the beauty of Iceland together. It's an affordable and social way to travel.

Private Transfers: Personalized and Exclusive

For those seeking a more personalized and exclusive experience, our private transfers are the ideal option. Enjoy the privacy and comfort of a dedicated vehicle, tailored to your specific requirements. Whether you're traveling with a large group or simply desire a more intimate journey, our private transfers offer flexibility and convenience.

Luxury Transfers: Travel in Style and Comfort

If you're looking to make your journey truly special, our luxury transfers are the epitome of comfort and style. Travel in a premium vehicle with all the amenities you could desire. Sit back, relax, and indulge in the stunning Icelandic scenery as you make your way to your final destination. It's a first-class experience that will leave you feeling pampered and rejuvenated.

The Keflavík Airport Service Desk Experience

At the KEF Airport Service Desk, we strive to provide an exceptional travel experience for all our customers. From comfortable and modern vehicles to friendly and knowledgeable drivers, every aspect of the journey is designed with your comfort and satisfaction in mind.

Reliable and Punctual Service

We understand the importance of timeliness. Our drivers are punctual and adhere to strict schedules, ensuring you reach your destination on time. With the KEF Airport Service Desk, you can travel with confidence, knowing that your transfer will be reliable and efficient.

Stay Connected with Free Wi-Fi Onboard

We know how important it is to stay connected, even while on the move. That's why all our vehicles are equipped with free onboard Wi-Fi. Whether you need to catch up on emails, share your travel adventures on social media, or simply browse the web, you can stay connected and entertained throughout your transfer.

Insider Tips for a Memorable Stay

Our agents at the KEF Airport Service Desk are not just transportation experts; they are also passionate about Iceland and its unique attractions. If you're looking for recommendations on things to do or places to eat during your stay, don't hesitate to ask. Our agents are more than happy to share their insider knowledge and help you create unforgettable memories in Iceland.

Book Your Keflavík Airport Transfer Today

Don't let transportation concerns dampen your Icelandic adventure. Book your KEF Airport transfer with the KEF Airport Service Desk today and enjoy a hassle-free start to your trip. With our reliable service, comfortable vehicles, and friendly drivers, you can sit back, relax, and take in the breathtaking scenery as you make your way from Keflavik International Airport to your destination. Experience the convenience and value of the KEF Airport Service Desk and embark on an unforgettable journey in Iceland.

Book your transfer now and enjoy a stress-free start to your Icelandic adventure!

Frequently Asked Questions (FAQs)

Q1: Where is Keflavik International Airport located? Keflavik International Airport is located in Keflavik, approximately 50 kilometers southwest of Reykjavik.

Q2: What transfer options are available at Keflavik International Airport? At Keflavik International Airport, you can choose between Airport Direct, SmartBus, and private transfers for your journey to Reykjavik or the Blue Lagoon.

Q3: Are there self-service kiosks at the airport? Yes, we have self-service kiosks where you can purchase your transfer tickets without waiting in line.

Q4: Can I book a private transfer to my accommodation in Reykjavik? Yes, we offer private transfers tailored to your specific needs, allowing you to enjoy a personalized and exclusive experience.

Q5: Is Wi-Fi available onboard the transfer vehicles? Yes, all our vehicles are equipped with free onboard Wi-Fi, so you can stay connected throughout your journey.

Q6: Can I get insider tips on things to do in Iceland from the service desk agents? Absolutely! Our service desk agents are passionate about Iceland and can provide you with insider tips on the best attractions, activities, and dining options.

Book Your Keflavik Airport Transfer Today

Don't let transportation concerns dampen your Icelandic adventure. Book your Keflavik Airport transfer with the KEF Airport Service Desk today and enjoy a hassle-free start to your trip. With our reliable service, comfortable vehicles, and friendly drivers, you can sit back, relax, and take in the breathtaking scenery as you make your way from Keflavik International Airport to your destination. Experience the convenience and value of the KEF Airport Service Desk and embark on an unforgettable journey in Iceland.

History of Keflavik International Airport

Welcome to the fascinating history of Keflavik International Airport, a gateway to the stunning landscapes and unrivaled beauty of Iceland. With a rich heritage spanning several decades, this article will take you on a journey through the origins and development of this iconic transportation hub.

Early history of Keflavik as an airfield

Keflavik, located on the Reykjanes Peninsula in southwestern Iceland, has a long history as an important aviation hub. Its story begins during World War II when the United States military recognized its strategic location between North America and Europe. In 1942, the United States Army Air Forces established a military airfield in Keflavik, known as Naval Air Station Keflavik.

During the war, Keflavik served as a crucial refueling and transit point for Allied aircraft crossing the North Atlantic. The airfield played a significant role in the Battle of the Atlantic, protecting convoys from German U-boats. After the war, Keflavik continued to be used by the U.S. military, facilitating air travel between the United States and Europe.

Development of Keflavik as an international airport

In the 1950s, as commercial air travel began to boom, the need for a modern international airport in Iceland became evident. Keflavik, with its existing infrastructure, was the natural choice for this development. In 1951, the Icelandic government took over the airfield from the United States and started investing in its expansion.

By the 1960s, Keflavik had evolved into a fully operational international airport, accommodating both military and civilian flights. The airport's runway was extended, and new terminal buildings were constructed to handle the growing number of passengers. Keflavik International Airport became the primary gateway for travelers visiting Iceland and a crucial transit hub for flights between North America and Europe.

Keflavik Airport during World War II

During World War II, Keflavik played a pivotal role in the Allied war effort. Its strategic location allowed the United States military to establish a strong presence in the North Atlantic, safeguarding shipping routes and providing support for the European theater. Keflavik served as a base for anti-submarine patrols, air defense operations, and search and rescue missions.

The airfield also played a crucial role in the transportation of troops and supplies, facilitating the movement of personnel and equipment between North America and Europe. It provided a vital link in the logistical chain that supported the Allied forces' operations. The military presence at Keflavik brought economic benefits to the local community, creating jobs and driving economic growth.

The impact of the Cold War on Keflavík International Airport

The Cold War period brought significant changes and challenges to Keflavik Airport. As tensions between the United States and the Soviet Union escalated, Keflavik became even more strategically important. The airport served as a crucial outpost for monitoring Soviet submarine activity in the North Atlantic and was a key base for NATO's defense efforts.

During this time, Keflavik experienced significant military expansion, with additional infrastructure and facilities being built to support the growing military presence. The airport became a hub for military operations, hosting a variety of aircraft, including fighter jets, bombers, and surveillance planes. The Cold War era shaped the airport's identity and left a lasting impact on its development.

Modernization and expansion of Keflavik Airport

In the late 20th century, Keflavik International Airport underwent a series of modernization and expansion projects to meet the demands of increasing air travel. The airport's facilities were upgraded, and new terminals were constructed to handle the growing number of passengers. The runway was extended to accommodate larger aircraft, and state-of-the-art navigational aids were installed.

These developments transformed Keflavik Airport into a modern and efficient transportation hub. The airport's improved infrastructure and services attracted more airlines, leading to an increase in the number of destinations served. Keflavik became a popular transit point for travelers flying between North America and Europe, as well as a gateway for tourists visiting Iceland.

Notable events and milestones at Keflavik Airport

Over the years, Keflavik Airport has witnessed several notable events and milestones that have shaped its history. In 1973, the airport faced a major challenge when the eruption of the Eldfell volcano on the nearby island of Heimaey resulted in the temporary closure of the airport. The eruption caused significant disruption to air travel, highlighting the airport's vulnerability to natural disasters.

In 2008, Keflavik International Airport faced another challenge when Iceland experienced a severe economic crisis. The country's financial collapse had a significant impact on air travel, leading to a decline in passenger numbers and airline bankruptcies. However, the airport managed to recover and adapt to the changing economic landscape, emerging stronger than ever.

Keflavik International Airport today - facilities and services

Today, Keflavik International Airport is a state-of-the-art facility that offers a wide range of facilities and services to cater to the needs of modern travelers. The airport boasts a modern terminal building equipped with shops, restaurants, and duty-free outlets. Passengers can take advantage of various amenities, including lounges, business centers, and free Wi-Fi.

The airport is well-connected to major cities around the world, with numerous airlines offering direct flights to and from Keflavik. It serves as a vital hub for Icelandair, the country's flagship carrier, and contributes significantly to Iceland's tourism industry. Keflavik International Airport continues to play a crucial role in connecting Iceland with the rest of the world.

Future plans and developments for Keflavik International Airport

As air travel continues to evolve, Keflavik International Airport has plans for further expansion and improvement. The airport aims to increase its capacity to handle a higher volume of passengers and aircraft. Future developments include the construction of additional terminal buildings, the expansion of the runway, and the implementation of advanced technologies to enhance the airport's efficiency.

Keflavik International Airport also aims to improve its sustainability and reduce its environmental impact. Initiatives such as the use of renewable energy sources and the implementation of eco-friendly practices are being considered to make the airport more environmentally friendly.

Domestic flights in Iceland

Reykjavik Airport serves as a convenient hub for domestic flights within Iceland, offering a range of departures to various destinations across the country. Unlike Keflavik International Airport, which mainly handles international flights, Reykjavik Airport provides a smoother and more time-efficient experience for travelers looking to explore the breathtaking landscapes and vibrant cities of Iceland without the need for long-distance travel. From Reykjavik Airport, passengers can easily access popular destinations such as Akureyri, Egilsstaðir, Ísafjörður, and many more, enabling them to maximize their time and immerse themselves in the natural wonders that Iceland has to offer.

Stop by our service desk for all of you Iceland Airport transfer needs

The history of Keflavik International Airport is a testament to the airport's resilience, adaptability, and strategic importance. From its humble beginnings as a military airfield to its transformation into a modern international airport, Keflavik has played a vital role in connecting Iceland with the rest of the world. As it continues to evolve and grow, Keflavik International Airport remains a symbol of progress and a gateway to the wonders of Iceland.