Terms and Conditions
Terms and Conditions
Seats cannot be guaranteed unless reserved or booked.
Airport Direct Scheduled Airport Direct service is available from selected hotels and guesthouses.
Airport Direct acknowledges that travelling bags are designed to protect their contents. In the course of normal handling, your baggage may show evidence of wear and tear. Airport Direct takes neither responsibility for minor cuts, scratches and dents nor for items that protrude from traveling bags, such as retractable handles, wheels, straps and luggage carts.
Tours and services are dependant on currency fluctuation and conditions of cooperative partners that may provide transportation and other services.
Food & beverages
Kindly limit consumption of food to “snack type foods” (candy, chips, cookies etc.). Only beverages in covered containers are allowed on board.
Airport Direct reserve the right to change itineraries or time schedules without prior warning, should the necessity arise. No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Airport Direct. All such losses and expenses are the personal liability of the traveller.
Airport Direct accepts the following methods of payments. Website Credit cards from Mastercard & Visa. There is no charge or service fee for processing credit card payments when tours or services are purchased on our website airportdirect.is Sales department Credit cards from Mastercard & Visa. Ticket offices Credit cards from Mastercard, Visa, American Express. Payment will be listed as Airport Direct on the credit or debit card statement.
All cancellations must be made in writing and should be sent to info@ReykjavikSightseeing.is. If it is not possible for you to send us your cancellation via email, please contact us by phone (+354 497-8000). Cancellations received less than 24 hours prior to tour departure will be charged in full. Please note that other cancellation policies may apply if you have made your reservation through a third party.
Tours purchased on www.airportdirect.is are refunded when is requested at least 24 hours prior to departure. Once a tour or service has started no refunds are available. For tours purchased through travel agencies, please take your original voucher to the travel agency and they will issue a full refund after reconfirmation the tour cancellation with our office.
While Airport Direct strives to provide accurate information the website may contain inaccurate, incomplete, or out-of-date information. Airport Direct takes no responsibility for errors or omissions in the content of the website, and makes no commitment to update such information. Airport Direct shall not be liable for any damages relating to the use of, or reliance upon, the website or such information, features, material or services.